Suppose you’ve used up your monthly transaction credits and need more to continue your imports. In that case, you may be eligible to purchase additional credits depending on your subscription plan for SaasAnt Transactions Online. This article outlines the eligibility criteria and guides the next steps.

Who Can Purchase Additional Credits?

Only users subscribed to the following plans are eligible to purchase additional credits:

• Automate Plan

• All Multi-Company Plan

⚠️ Note: Customers on other plans (such as Launch, Rise or Scale) are not eligible to purchase additional credits. To increase your credit limit, you’ll need to upgrade your subscription.

How to Request Additional Credits

If you are on an eligible plan, please contact our support team to request a credit purchase.

Email: support@saasant.com
Include the following details in your message:

• Registered email address

• Company name

• Reason for requesting additional credits

Once verified, our team will share a secure payment link to complete your purchase.

Frequently Asked Questions

1) Who can purchase additional credits?

Only customers on the Single Company's Automate Plan or Multi-Company plans.

2) How do I know if I’m eligible?

Check your current plan in the Billing section. If you are on an eligible plan, contact support to request credits.

3) What if I’m not eligible to purchase credits?

You’ll need to upgrade your plan to access more monthly credits. Subscribers of Launch, Rise, and Scale plans are not eligible for additional credit purchases and have to upgrade their subscription.

4) How long does it take to process the credit request?

Once your request is received, a payment link will be shared within one business day.

Need help choosing the right plan or understanding your usage? Reach out to us at support@saasant.com, and we’ll be happy to assist you.