Some Frequently Asked Questions about PayTraQer
1) What are the Payment Processors/Gateways supported by PayTraQer?
2) What are the details needed to connect my Payment Processor with PayTraQer?
3) How do I subscribe to PayTraQer?
You can make the subscription from the PayTraQer billing screen. Click Gear Menu -> Billing to navigate to the screen
4) Does your app record my transactions automatically in QuickBooks Online?
5) Do you provide any demo?
No. PayTraQer never makes any changes in your accounts. PayTraQer requests just for READ-ONLY permission with your processors and pulls only transaction data to sync.
7) How do I record payments transactions corresponding to the previous year?
You can sync "UNLIMITED" historical transactions using PayTraQer. Download the previous year's transactions using the "Download Historical Transactions" feature.
8) When will my transaction appear in the PayTraQer?
Normally, It will appear within 30 minutes in PayTraQer after it is created in your processor account.
9) Can I add multiple users to PayTraQer?
In PayTraQer, you can add multiple users based on your subscription.
10) Do you offer a REFUND?
As per our payment policy and terms, the payment made is non-refundable. As we provide a TRIAL offer with 50 free credits, we highly request to opt for our TRIAL [No Credit Card is required] before making the final purchase.
11) How do I reach you if I encounter any issues in PayTraQer?
Avail our in-app chat to get the immediate response from experts. You can send us the email to firstname.lastname@example.org. You can also reach out to our experts at +1 (619) 377-0977 (MON - FRI).